Privacy Policy

Who we are

Our website address is: https://lou.loucommerce.com.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

Messages you enter through the Contact Us form are sent to LOU® Store - Powered by Evosus staff for review. Your message text and any responses may be saved for future reference, but message contents are not shared with third parties.

Cookies

This site sets three cookies. Both are stored for one year, unless removed by the user.

1. Session: Used to store and identify a user's unique session ID for the purpose of managing user sessions on the website. This cookie stores no personal information. The cookie is a session cookie and is deleted when all of the browser windows are closed.
2. Cookie Policy: Used to store the acceptance of our cookie and privacy policy.
3. XSRF-Token: Used to help prevent Cross-Site Request Forgery (XSRF) attacks. It contains a unique token that's generated for each user session and stored in the browser's cookies. This token is then used to verify the authenticity of requests sent from the user's browser to the server, ensuring that the request originates from the legitimate user and not a malicious actor.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

If a password request is made, the IP address of the requestor will be logged.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website or purchase a product (if any), we also store the personal information they provide in their user profile. All users can see and edit their personal information at any time. Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Order payment details are sent to the payment processor using strong encryption. Payment status details are stored with your order, but your credit card number is not saved by this website.

Delivery addresses for an order are shared with third-party systems that calculate sales tax rates and estimate shipping fees. This information is encrypted during transmission and is not stored by any third party vendor.